How we work
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Animal-first placement
Availability, sex, health, shipping window, and setup fit are confirmed directly before a sale.
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Text support
Jason prefers direct, fast support. Text 516-732-7272 for animal questions, kit planning, and pickup/shipping coordination.
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Setup guidance
Starter kits are quote-first so the cage, heat, UVB, humidity, and automation choices match the actual animal and home.
We do not treat live animals like anonymous cart items. If a detail affects welfare, shipping, or husbandry, it gets confirmed human-to-human.